Privacy Policy
Overview
Next Chapter Cleaning Co. ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us about our services.
Information We Collect
We may collect the following information when you fill out a form, request a quote, or contact us directly:
• Name
• Phone number
• Email address
• Service address
• Details about your cleaning request
How We Use Your Information
We use your information solely to:
• Respond to your inquiry
• Schedule and confirm cleaning services
• Send service reminders and follow-ups
• Improve our customer experience
SMS & Text Messaging
If you contact us by text or opt in to receive SMS messages, your phone number will only be used to communicate with you about your inquiry and services. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.
We Do Not Sell or Share Your Information
Your personal information will never be sold, rented, traded, or shared with third parties for marketing or promotional purposes. Any information you provide stays with Next Chapter Cleaning Co. and is used only to serve you as a customer.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely and accessed only by authorized personnel.
Third-Party Services
Our website may use basic third-party tools such as scheduling software or payment processors. These providers are permitted to use your information only to perform services on our behalf and are not authorized to use it for any other purpose.
Your Rights
You have the right to:
• Request a copy of the information we hold about you
• Ask us to correct or delete your information
• Opt out of SMS communications at any time by replying STOP
To exercise any of these rights, contact us at: hello@nextchaptercleaningco.com or 386-308-2392
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.
Contact Us
If you have any questions about this privacy policy, please reach out: